No answer from Absa call centre.....is everyone okay?

Item: Absa
Rating: 1
Author: Judi S

My British Airways credit card was used **********ly, I reported the *****, submitted the forms and cut up my card on instruction. It's now a week and the two ********** transactions went through anyway, I can't access my available funds on my card through internet banking, and no-one answers the call centre!!!

Helpful (0)

Replies (1)

Absa's replyOfficial

09 Jan 2019, 10:20

Dear Client

Thank you for bringing this matter to our attention. I tried calling on cell number provided. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Marvellus Chauke
Group Customer Care
Absa Bank Ltd

Absa's reply09 Jan 2019, 10:20

Official