CP
Candice P

1 reviews | Active since Apr 2013

04 Dec 2015, 14:36

No Answer ANYWHERE!!!

I have been trying to follow up with my Progress payments for my building loan for the last hour. i have repeatedly called the following numbers:<br> ***<br> ***<br> ***<br> Not only did i not get through to anyone who could help me, no one picked up. i have now just gotten hold of the department and NO ONE IS THERE BECAUSE THEY ARE ON A CORPORATE LUNCH.<br> ABSA- this is the second time i have had to resort to Hello Peter to actually get some assistance. Clearly there has been no improvement in your service. i will definitley be looking at switching my homeloan and any other accounts. My home loan account is *** and all i want to know is why my progress payment has not gone through.<br>

0
Replies (1)
Absa
Absa's reply07 Dec 2015, 14:16
Official
Hello candyperry,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,