1 reviews | Active since May 2017

29 Jun 2017, 19:11

No answer ABSA IS ***!

<p>I go to an absa ATM to draw money for petrol as card did not want to swipe at the petrol station. I opened a new account yesterday and moved my money there. I did this in my home town of Port Elizabeth I am in Johannesburg on holiday and my car is empty. The atms all say CALL THE CALL CENTRE. I have my last R20 airtime on my fne of which I am on the line WAITING for the call centre to ANSWER my calls for almost 8MINUTES and my airtime cut out. How the HELL do they not answer calls for 8minutes! So assessing my situation currently, I have no petrol, cannot access my account, don't walk around with cash therefore I have not 1single cent at hand to be able to buy airtime to call the call centre YET AGAIN AND LASTLY IM IN A DIFFERENT TOWN! *** service from a BULL**** BANK THAT DOES NOT GIVE A DAM ABOUT THEIR CLIENTS!</p>

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Replies (3)
Absa
Absa's reply30 Jun 2017, 09:07
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette

Best regards,

's update30 Jun 2017, 10:06
Reviewer Update

Please provide me with an email address to do so as I cannot post my ID number on a public site

Thanks

's update30 Jun 2017, 10:07
Reviewer Update

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