MD
Mo D
1 reviews | Active since Feb 2018
22 Sept 2020, 11:51
No Answer
Cannot get a hold of Absa contact centre , you are put through self help options for 5 minutes m, continue to hold after app verification only for no one to answer your call.
Poor service from this bank
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Replies (1)
Absa's replyOfficial
22 Sept 2020, 15:28Dear Mo Doc Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards, Rezona Louw Group Customer Care
Absa's reply22 Sept 2020, 15:28
Official
Dear Mo Doc Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards, Rezona Louw Group Customer Care