MS
Michelle S

1 reviews | Active since Jan 2015

28 Jan 2015, 10:07

NO AIRCON IN BANK BRACH

I have been a customer of ABSA Bank in Fish Hoek for many years. The staff at the Fish Hoek branch have always been friendly and helpful. Recently on a a few visits into the bank the heat inside the branch was unbearable.<br> <br> The aircon unit is not working and since it is a bank no windows can be opened and the branch is unbearably hot and stuffy. I saw many elderly people in the branch who clearly could not manage (I thought one or two looked like they might expire). The Staff all also look like they could barley mananage - I was only to grateful to be able to leave the branch as soon as possible but I do not know how the staff continue and work a whole day. Please could someone urgently attend to this problem? Surely we cannot be expected as clients to come into a branch that feels like it is going to \cook you alive?"<br> <br> Regards<br> <br> Michelle"""

0
Replies (1)
Absa
Absa's reply05 Feb 2015, 14:49
Official
Hello MichSling,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd