WO
Wessel O
1 reviews | Active since May 2018
21 Jan 2026, 17:16
No action from Absa Card
Just last week I wrote a positive review about Absa Clearwater. I have written to Absa card before to have a credit card cancelled. The friendly consultant at Absa Clearwater, phoned the card section and instructed them to cancel the card. Nothing happened, so I wrote to them and their usual promise of someone to phone within "two working days" came and went. Still nothing. The card was swallowed at Absa Clearwater.
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Absa's replyOfficial
22 Jan 2026, 07:53 Dear Wessel, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9 . Regards Godfrey Ndou Customer Value Management
Best regards,
Absa's reply22 Jan 2026, 07:53
Official
Dear Wessel, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9 . Regards Godfrey Ndou Customer Value Management
Best regards,