1 reviews | Active since Feb 2018
For the past 5 months I've been getting R99 ********** deductions from my personal account. I called us ABSA to tell them this problem . The consultant told me there's nothing they can do as a bank ,what I need to do is call these ******* that a deducting my money illigally and tell them to stop *****ing my money. Guess what ABSA even has the contact details of these *******, they are saying I must call them myself. Now let me try and understand this, ABSA gets thousands of similar calls everyday and all they can do is give their clients contact numbers of the ******* to tell them to stop. Why am I banking in the first place , it is not to secure my money. Is ABSA telling me that I must move my banking account someone else because it is not secure enough . This is frustrating beyond words. I get 3 to 4 of such deductions every month and ABSA can do nothing about it, really sad.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
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