BO
Barend O

1 reviews | Active since Oct 2017

09 Feb 2018, 14:47

No account statement for 4 years

Its been 4years now that I am paying my student loan without ever receiving a accountstatement. Now they tell me the only way they can send it to me will be if I go in and verify myself at a branch. But you can take my installment everymonth and not send me a account statement? Very unacceptable?!?!?!?!?

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Replies (1)
Absa
Absa's reply12 Feb 2018, 08:08
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette