"No account" error- can't access my accounts!

Item: Absa
Rating: 1
Author: Tammi O'Flynn

Every time I've tried to login to phone or internet banking in the past 4 days, I get a message saying I have no accounts. When I called support they told me they were aware of the technical problem and it would be fixed "within the hour". It is now another 24hrs later and I still can't access my accounts. How am I supposed to do business like this??

Helpful (0)

Replies (1)

Absa's replyOfficial

14 Jan 2021, 10:04

Dear Tammi,

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.

Regards
Pravesh Bejay

Absa's reply14 Jan 2021, 10:04

Official