No access to internet banking - AGAIN

UPDATE: I just used all my airtime to speak to Lebohang at your help line in order to reopen my online banking. The advice I got was to go to a branch to deposit the banking fees to reopen the account. Let me translate to you what exactly this means... I live in a rural area (which is why I have internet banking in the first place), and I have to drive in to town, after I use a leave day to take the morning off from work, so that I can visit the ABSA branch, in order to deposit SEVENTY NINE RAND. Yes, that's right, SEVENTY NINE RAND. After ABSA failed to deduct their own fees from my bank account. No, I cannot transfer this amount from my other ABSA account, because I CANNOT ACCESS ONLINE BANKING. This is (again) a great example of ABSA's absolutely, ridiculousy, pathetic customer service. After I have performed all the above instructions, you can be sure that I will move my account to another bank and proclaim to every person I see about your unbelievable service. May you have a great day.