NM
Nicklaas M

1 reviews | Active since May 2019

21 May 2025, 16:38

Nicklaas Mars

I had a loan account. Then my work closed due bankruptcy. Then I tried pay or arrangements. It was in 2022.Then the debt was written off. Today I just got a update on credit report it is back. As far as I know when a debt was written off a consumer cannot claim again. Why they the account is active after 3 years.

They also don't give feedback when do enquiries.

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Replies (1)
Absa
Absa's reply22 May 2025, 08:38
Official
Dear Nicklaas Mars Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw