YvdM
Yolanda van der Merwe
1 reviews | Active since Jun 2016
28 Jun 2016, 12:20
Nice catch!
<p>A little while ago I received a phone call from Absa's credit card ***** department, questioning a transaction on my card. It was a transaction made in another country, without my knowledge. The people at Absa reacted very quickly and professionally to the issue, stopping my card and sending me the paperwork needed to complete the matter. Within 3 working days the matter was resolved. Thank you very much. Really appreciate it.</p>
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
29 Jun 2016, 10:07Dear Customer
Kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply29 Jun 2016, 10:07
Official
Dear Customer
Kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
29 Jun 2016, 10:46Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply29 Jun 2016, 10:46
Official
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,