New \SureCheck"function does not work"""

Absa has introduced a new function on the website, SureCheck, whereby if you want to do a transaction, you have to respond to a sms sent to your cellphone. <br> I've tried 3 times now to buy airtime and data, and I simply don't receive the smses. And then of course I can't buy the airtime and data.<br> The best part is they advise to phone the helpline if your transaction doesn't work. How am I suppose to do that if I can't buy airtime?? <br> What's really stressing me out is that I have to make payments month end - how will I do these if the SureCheck doesn't work?? At least give us another option, Absa, while this thing doesn't work yet. <br> I have sent an email via the website, with no response yet. <br> Thank you very much for the incredible inconvenience, Absa. Ever since Absa changed the site from the old to the new, all website functionality has gone downhill :-(<br> (And don't even think of telling me to visit a branch. I use online banking for a reason)