New Smart Prepaid electricity and Absa's attitude

With the new Smart Prepaid that Government is forcing on all South Africans that currently don't have prepaid, you have to pay Tshwane via EFT. Every time you create a new pro forma invoice on Tshwane, they give you a different ref number to use, when paying the invoice. Absa does not allow the beneficiary info to be changed, when it picks up that it is the council, therefore we can't but smart meter elec through Absa. So then the call centre said we must just add a new beneficiary every time. WOW, seriously! That's your solution, thank you for nothing!!! so avoid further frustration until Absa can get the i give a damn attitude back, we will add a once off to buy elec every time. But alas, we can do that either, as it says \you have already paid this as a once off