New online banking not user friendly

I might be the only person to complain about this but I find the new internet banking format not user friendly at all. It doesn't help I phone inquiries as no one could direct me to someone I can complain to. The new system has been running for a while now but the option was given to transfer back to the old system every time. Since Monday 14/03/2016 this is not the case any more. I use my internet banking extensively and can not take time to try and figure out the new system. It is horrible. The old system worked so much better. When I pay bills with the new system it does not give me the opportunity to send proof of payment to the recipient. Maybe it does but then this is where the non user friendliness comes in play. I am not going to figure out everything again. Other banks change the format but the operation still stays more or less the same. With ABSA everything changed.<br> <br> I really hope that I am not the only one to complain as the new design really irritates me. I also make use of FNB and will transfer all my interests to FNB if nothing is done with the online banking layout and design as FNB has got a more user friendly system, better than the new ABSA system.