HM
Hlompho M

1 reviews | Active since Jun 2014

17 Aug 2015, 08:50

New contact details have not been updated.

I bought a car 3 years, financed through ABSA. I then bought a house last year which again ABSA financed. On numerous occasions (through the 3 years) I have called the vehicle financing department to ask about certain things and they have never been able to assist as apparently the details I give are not the same as the ones they have. I was asked to go change my details at an ABSA branch which of cause I have done more than once and still today I can not be helped as 'I need to go amend details'. This is really frustrating.

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Replies (1)
Absa
Absa's reply17 Aug 2015, 11:08
Official
Hello mphanjeh@,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd