New bond absa mistake

Can someone from Absa homeloan call me on ********** 677, something is not right on my new absa home loan and I will like to have someone to explanation. My Id ********** 708088 my number is ********** 677 I was approved of R600 000 on my new bond , my old bond was R492 000 owing which was supposed to be closed with the new bond and R108 000 was going to be a Refund and Lawyers was paid R17 000 so the amount that was suppose to be deposited to my account is R91 000 and I got R84 000 what happened to the R7 000 . Another thing the bond was approved before 25th september and the monthly debit was taken and with also october debits on the old bond account I was not suppose to get that money back since the account is closed with full payment on it and new bond kicks in can someone explain to me what exactly is happaning I will really appreciate your assistance