DW
Darryl W

1 reviews | Active since May 2010

20 Sept 2018, 13:57

New banking app uses camera without permission.

Your new banking app is activating the phone's camera, without asking permission to do so.

I've tried to get feedback from your social media team on twitter since 23 August 2018 on this issue, but my requests for information gets ignored. I've tried today again to get information from your help team.

This is an invasion of privacy, if your mobile banking app uses the device camera without asking for permission to use the camera.

0
Replies (1)
Absa
Absa's reply21 Sept 2018, 10:29
Official

Dear Darryl

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange