New Account - Not identified & Not verified after 17 days

<p>Account was opened on 10 June 2016 with all the necessary documents. Tried to transact on internet banking on 25 June 2016, but failed due to an error message not identified & not veried. I went to the nearest ATM which said FICA refer to branch, but all my FICA documents were submitted the day I app**** for the account on 10 June 2016.</p> <p> Today, at the branch I WAS REFUSED MY FUNDS AND SENT AWAY, because ABSA needs time to update the FICA records I submitted on 10 June!</p> <p>This is worse than terrible service!! Pathetic.</p> <p>This needs to be resolved as a matter of urgency as I now have no access to my monies and I consider this not only *********, but ******* as you are withholding my monies from me for no reason.</p> <p> </p> <p> </p>