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TERRIBLE SERVICE!

I'm very disappointed with the service I had to receive at Eastgate absa!

Iv never been treated like this before! I was assisted by a consultant called KATE MALAZA. She was so rude. She gave me attitude from the time I entered. Before we could even start she told me they don't take the proof of residence that I had n that I should go get another one.i had a Capitec account "proof of account" as my proof of residence. She told me they don't accept that and that I should go get a statement rather. I didn't have a problem with that but the problem was the attitude she gave me. I came back she then told me my address on the letter won't allow her to proceed and that I must cross my fingers that it go's through or else IL have to go back again to Capitec n tell them to fix my address on the letter."which Iv been using over 10 years" and had no issues I was surprised because Iv used that as my proof of address before at absa n other place where proof of address is required. Iv never had any problems with that before.... It seems like she didn't want to assist me open the account even the way she was asking me questions as if I don't know my story. Thirdly she asked me to step out of the office so she could assist another client...that was the worst service ever I had... She is very rude. She treated me like a nobody. She needs to learn how to speak to customers and not judge any client. Im really disappointed. Iv worked as a consultant before thats not a way of treating clients at all. I don't know if she judges from the skin or what cos she was so good with the other client that I had to be taken out of the office for.

Terrible service!