FA
Faadilah A

1 reviews | Active since Dec 2020

04 Mar 2021, 11:50

Never use the account and put charge so I can pay it

I open a account with Absa some time January so that I can use the account for my salary but the company didn't want me to use that account Absa . I wanted a savings account and they said I must open a cheque account for my salary .I never use my account ever since they said for my account to be active or open I need to deposit money in the account. I got so much message saying the account is on a minus .I got a call from Absa saying I need to pay them but I never use the account. I told them to close it and this guy was telling me and I never like it cause I am not paying for a account that never used, and I knew that if I didn't put money in the account to active it the account it would not have been active .

0
Replies (2)
Absa
Absa's reply04 Mar 2021, 15:41
Official
Dear Faadilah
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

FA
Faadilah A's update09 Mar 2021, 15:11
Reviewer Update
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