LR
Luke R

1 reviews | Active since Feb 2022

15 Jul 2024, 13:35

Never take vehicle finance with absa.

I've had the worst experience with absa I've been retrenched and thankfully I've got a new job I've requested to change my debit order frome the 25th to the 10th which is about 15days apart. Absa changes it and then they debit me on the 12th July without disclosing this to me. I had to take an advance on my salary to pay the previous month and now within 17day days I had to pay 21000 rand which is ridiculous and a **** how are people suppose to live. This is my 3rd and last vehicle being bought throw absa finance. I can't believe they would not have Amy compassion our sympathy for there clients. When I was retrenched they didn't give me a payment holiday when asked they said my car is to new but bare in mind this is my 3rd vehicle with absa and this service is pathetic.

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Replies (1)
Absa
Absa's reply15 Jul 2024, 16:08
Official
Dear Luke Redhu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw