BC
BELINDA C

1 reviews | Active since Dec 2010

31 Mar 2016, 15:51

never skipped a payment but labelled a bad payer

i have never ever skipped a installment on my credit card payment but today i called to find out if i qualify for a limit increase i was told NO the system is declining it the reason being am a bad payer or in the words the consultent used i conduct my account bad really do you people know what a bad payer is but tell you what i will now show you what a bad payer is REALLY NOT A HAPPY CUSTOMER NOW

0
Replies (1)
Absa
Absa's reply01 Apr 2016, 13:16
Official
Hello swaise,

We have noted your concerns and we thank you for bringing this matter to our attention.

Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.

Regards,

The Virgin Money Team.