Never seen this kind of treatment to a willing payer of an account some people dont even pay accounts

I once loved Absa but at this moment i wish i never financed my car with them, or even took their credit card, i have been affected negatively health wise trying to resolve a credit card issue, two months ago we closed the case they gave me the balance of the account(26 000 odd),and two months later my the correct balance on the account has not been updated on my report, i dont get statements but i am paying the account, i dont get to see what i need to pay but yet there is and expectation that i need to pay it monthly, you send emails requesting statements and balances no response comes back you just left in the dark just like that .... not even an acknowledgement to notify you that the mail or request was received, i even have to call Absa to get my instalment and make own arrangements instead of them calling me to make arrangements...........

all i want is for my credit to be cleared of this injustice statement be sent to me

Account TypeCredit Card Date Opened2013/09/09 Account OwnershipOther IndustryCredit Card Opening BalanceR 1,00 Current BalanceR 34 101,00 InstalmentsR 34 101,00 Repayment FrequencyMonthly Type of PaymentCredit Card TWO YEAR PAYMENT HISTORY NU May 2019 150+ Apr 2019 150+ Mar 2019 150+ Feb 20

Anyone with and advice on this issue, i have exhausted all avenues trying to resolve this issue - please contact me on ********** 114 or email me on **********