AN
Aliecia N

1 reviews | Active since Jul 2011

12 Aug 2022, 08:46

Never open an Absa Account!!!!

Today I am very disappointed in Absa. I have been using absa for years, but recently they have become very bad!!!!!. I have an overdraft with them. What i was explained about how this overdraft working and the amounts that they will be taking off my account and the amount they are taking over off account is totally different. i have been noticing very small amount being debited from my account. I call the bank to find out what are this small amount be debited from my account. Only to find our that Absa is debited interest charges for using my own money!!! and saying no it because of the overdraft, which I am not using or going into. And they still debit me a interest charge for our overdraft at the end of each month as well. I use to say that absa was the better. But clearly they not anymore. And would not advise anyone to open an absa account. because they will just take your money with out you knowing it.

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Replies (3)
Absa
Absa's reply12 Aug 2022, 09:50
Official
 Dear Customer,
 
Thank you for bringing this matter to our attention and your reference number is C-***2. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.  Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd 

Best regards,

AN
Aliecia N's update12 Aug 2022, 10:02
Reviewer Update
My account number: ***
My I.D number: ***
Absa
Absa's reply12 Aug 2022, 13:01
Official
Thank you

Best regards,