EF
Esme F

1 reviews | Active since Apr 2011

12 Oct 2017, 12:01

never ever help after banking with them for 45 years

Our Reference: ********** I have and did contact Yvonne McCarthy in the given period I have contacted ABSA and all emails connected on numerous occasions I was sent an email to submit to the credit control for arrangements as we are investigation SARS charges I have to pay. They have garnished my salary documents I sent to ABSA. I have spoken to ABSA and they NEVER help where Standard Bank has with my bluebean card. ABSA can do what they want to they have made me physically ill and I have proof. They are not willing to help I can do nothing else as the documentation I have sent to ABSA. I HAVE CLOSED MY SAVINGS ACCOUNT WITH THEM THAT THEY HAVE REFUSED TO CLOSE I do not bank with ABSA anymore I have had so many ***** cases that have been cleared but they took so long with them that I could not pay my Debt. I have spoken to numerous people at the office that banked with ABSA and they do no longer as they have been living proof what I have been through. Sorry ABSA must understand I have to survive and keep my car going which I pay off to get to work and back. They do not want to help or understand. Can you see what I earn on my payslip well deduct the SARS R2200-00 per month and work it out for yourself I pay R3100-00 on my car and R5000-00 for rent and W&L. so please ABSA feel free to do what you want to. Daphne de Lange. ********** ********** 'Mc Carthy, Yvonne: Absa' ********** ********** ********** all these I have contacted at ABSA for over a year and a help and not one of them offer a solution or help. ABSA is a disgrace

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Replies (4)
EF
Esme F's update12 Oct 2017, 12:14
Reviewer Update
I have contacted the card division, credit control and ABSA actionline ABSA refuse to help or close my savings account as requested when I changed banks.
EF
Esme F's update12 Oct 2017, 12:51
Reviewer Update
Please note they have NEVER offered to change this into a loan or any other help or guidance I have paid R1000-00 never used this card again and not 1 cent has come off the balance. I am 61 years old they just load bank charges even when the ***** cases were on I could not pay debt as this always happened at month end. PLEASE THIS BANK IS A DISGRACE.
Absa
Absa's reply17 Oct 2017, 08:42
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

EF
Esme F's update20 Oct 2017, 07:00
Reviewer Update
I would like a statement of my credit card for every payment made in the passed 2 and a half years. I have never used the card for over three years. It’s not Rica no documents were shown or anything I have never replaced it. I have never seen what happens to my payments. Not one cent has come off my balance as Standard bank has shown a difference and for the same value and I have arrangements to pay back R750. I would like to see where my money has gone over the last two and a half to three years I have paid every month I would like to see what happens to my payments. I would like this via email. I have had to change my cell number because of all the abuse from ABSA.