ZD
Zimkhitha D
1 reviews | Active since Feb 2014
15 Oct 2020, 07:15
NEVER CONSIDER ABSA VEHICLE FINANCE THEY DONT TAKE PEOPLE SERIOUSLY
After being asked to send my details WHICH THEY SHOULD HAVE ON RECORD, three weeks down the line I am still waiting for assistance or to be told when to go collect my documents. I’m disgusted by ABSA VEHICLE FINANCE. Geneve Marillier could not even send an email or give me a follow up phone call.
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Absa's replyOfficial
15 Oct 2020, 11:31Dear Zimkhitha
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply15 Oct 2020, 11:31
Official
Dear Zimkhitha
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care