MVDM
Monique Van Der Merwe

1 reviews | Active since Mar 2017

29 Jan 2018, 11:01

Never banking with ABSA again

I app**** for a credit card in July 2017. I was initially approved for 6 x the limit that I eventually then took on the credit card. Every month I pay the account in the first week of the month as i get paid on the last day, anything from double the minimum required amount to six times the amount more. No pat on the back or a well done for me.

In December I paid the account twice. A total amount of 6 x the minimum amount due on the account. Obviously it was used during December as its the festive season. On Saturday a gentleman from the collections office calls me to tell me that my account is in arrears & i need to make payment urgent arrangements but as known by them I HAVE NOT BEEN PAID FOR JANUARY. I pay every month on time & more than my fair share. My credit rating has already been adjusted to "not a good payer". I will be closing this credit card and I will never advise any other person to bank with them.

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Replies (1)
Absa
Absa's reply29 Jan 2018, 17:01
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,