SM
Sbusisiwe M

1 reviews | Active since Sept 2014

18 Jun 2020, 10:34

Never bank with ABSA

ABSA bank makes their money of struggling people. ABSA doesnt care of the current situation we are facing where people are either on short pay or no pay at all. They keep increasing fees and will turn a normal account and charge it as if its a loan. I have been their client for over 15 years but they cant even meet you halfway even in times like these. Dont even bother asking them for a breather or extra credit because they refuse even before you complete applying. Horrible bank ever. Its a bank for the rich only. I hope more and more people start banking elsewhere like i have.

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Replies (1)
Absa
Absa's reply18 Jun 2020, 10:44
Official
Dear Customer
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.

We also need more information, what appened, what type of asistane you were asking for and for which account and lastly where did you enquire for assistance.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd