AV
Aletta V

1 reviews | Active since Apr 2012

04 Aug 2015, 12:15

Never app**** for or used ABSA credit card

For the last 3 to 4 months I've received sms messages and phone calls from ABSA informing me that my son, C.F.Vos, must collect his credit card at the branch. Every time I received this message I've informed ABSA thsat my son DOES NOT HAVE/WANT AN ABSA CREDIT CARD AS HE HAS BEEN LIVING IN AUSTRALIA SINCE 2008!!!!<br> <br> Yesterday I received a sms from ABSA informing me that his credit card payments is overdue and he need to pay or contact B&D Attorneys.<br> <br> It appears to me that somewhere in ABSA card division ***** is taking place. <br> <br> Could ABSA please provide me with the documentation my son signed when he received the card and proof of any so called purchases he made.

0
Replies (1)
Absa
Absa's reply04 Aug 2015, 13:33
Official
Hello alettavos,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd