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Werner G

1 reviews | Active since Jun 2014

09 Jul 2020, 10:09

Negligent Absa Deceased Department

I have the displeasure in dealing with Absa.

For months I've been struggling to get communication/response out of them in terms of a bond on my deceased fathers name.

They failed to put in their claim on the deceased estate, now I'm struggling to get the deed of the house from them.

absolutely negligent and useless.

0
Replies (5)
Absa
Absa's reply09 Jul 2020, 11:20
Official
Dear Werner Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le GrangeGroup Customer Care
WG
Werner G's update24 Jul 2020, 15:00
Reviewer Update
Please take note that the matter has not been resolved, I have not received a solution from ABSA so far.
WG
Werner G's update30 Jul 2020, 12:03
Reviewer Update
Up to date absolutely no feedback from ABSA!!!!!!!!!!
WG
Werner G's update31 Jul 2020, 16:08
Reviewer Update
Please explain why you have closed the case without resolving the issue
WG
Werner G's update07 Aug 2020, 10:14
Reviewer Update
I still have not received any feedback from ABSA.