1 reviews | Active since Aug 2012

13 May 2017, 09:59

Negligence By ABSA Credit Card Devision

<p>App**** for a credit card from ABSA Bank on 5 May 2017. Card was delivered to me on 10 May 2017. On 13 May 2017 I wanted to use the card and it indicated that the card is not active. Went to the bank and they informed me that they are still busy with my card application. How do you issue a card to a client if the proses hasn't been completed. Supposed to leave on holiday tomorrow 14 May 2017. Thanks to Absa I know will have to stay at home. Thank you for *********** staff in your credit card department you are a great disappointment. </p>

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Replies (1)
Absa
Absa's reply15 May 2017, 08:42
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd