NEGLIGENCE AND FAILURE TO RESPOND.

I contacted absa when the lockdown started to advise them I cannot pay the R350.00 installment and asked for payment relief, I have still not been able to get any feedback on this matter. I called absa waited on the line for twenty minutes this morning, I emailed four times asking for feedback.

the account was handed over to macroberts I have called them and they indicated that the account is closed on their side and cannot assist.

I have received no communication as to who the contact person or company is for this account.

The last time this happened was in 2016 when the negligence of absa and failure to respond to my emails negatively affected me by way of a judgement which they failing to comprehend.

Please respond by email only indicating payment relief asap