Neglecting to follow up on a transaction

<p>I am highly disappointed with the online/telephonic services of Absa. Within the last two weeks I have phoned Absa numerous times to check on an application I did online. All I get is promises that an agent will get back to me. After many promises I have yet to have a call returned by one of Absa's agents. This is super frustrating since planning anything is now impossible. </p>