DM
Duran M
1 reviews | Active since Jan 2018
12 Jun 2020, 14:23
Need my OTP's Messing up my accounts
I have been trying to make an online payment all day and the OTP from ABSA never comes. Causing so many issues as the account Im paying has now gone into arreas
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Absa's replyOfficial
12 Jun 2020, 14:39Dear Duran Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care
Absa's reply12 Jun 2020, 14:39
Official
Dear Duran Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care