Need clarity and for balance of life cover to be paid to nominated beneficiary

Good Day Please, kindly advice which nominated account did you pay the money to, according to the statements on 2018/02/15 the loan balance was 266 963.07, so the remaining balance should be paid into the beneficiary account. For policy no: ********** 755 estates late: ML Ntoene, my contact no is ********** , e-mail **********