Need assistance and feedback

Good day<br> <br> On the 20th of January 2015, I sent an email to the ABSA Client services email address to assist me with a Stop order ([#ID: a88b4211-m6Z5-dFKL-wBNs-Nda1zvPSDt8I#]) . I want to know if you can assist me to change the amount. On the 26th of January 2015, I sent another email, asking for feedback. ([#ID: 0a82be8f-rlyp-eIaE-J3y8-SPHhxygqAj8G#]) I received feedback on the 26th of January, however, the response was not answering my question. After replying again asking the consultant to please answer my original question, I am still awaiting on feedback.<br> <br> Please let me know if someone can assist me.<br> <br> Thank you.<br> <br> Kind regards