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kevin B

1 reviews | Active since Apr 2013

12 Apr 2021, 09:16

need a paid up letter for my chec account

have called in to a paid up letter but not getting any response

0
Replies (6)
Absa
Absa's reply12 Apr 2021, 10:41
Official
Dear Kevin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***2 
Kind regards,Rezona Louw Group Customer Care
kB
kevin B's update19 Apr 2021, 15:48
Reviewer Update
Absa closed the call and i still do not have a paid up letter now i was transferred to ***

Absa
Absa's reply20 Apr 2021, 09:52
Official
Dear Kevin Thank you for your posting.

Please refer to our email send to your personal email address.

Kind regards,Rezona Louw Group Customer Care
kB
kevin B's update22 Apr 2021, 15:10
Reviewer Update
HI Rezona Louw i still did not recieve any letter or any feedback
kB
kevin B's update26 Apr 2021, 15:16
Reviewer Update
Till todate I did not recieve a paid up letter. K Kok (ABKK295) advised it was sent on the 24th but I still did not recieve anything. Come one people.
Absa
Absa's reply28 Apr 2021, 13:50
Official
Dear Kevin Thank you for your posting.

Please refer to our email send to your personal email address.

Kind regards,Rezona Louw Group Customer Care