NH
Nazlie H
1 reviews | Active since Jun 2020
04 Jun 2020, 18:26
Nazlie Hercules
PLEASE DONT INSURE YOUR HOME WITH ABSA A BUNCH OF ****** - AFTER 12 WEEKS OF PHONING AND EMAILING MY CLAIM WAS REJECTED DUE STORM WAS NOT SEVERE ENOUGH TO VALIDATE MY CLAIM (MY ROOF IS LEAKING AND MY CEILING IS MOLDY FROM ALL THE RAIN)
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
05 Jun 2020, 10:17Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply05 Jun 2020, 10:17
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,