Natis Documents struggle
Good day-I paid my Vehicle account ***0 Datsun Go - It was paid up - I emailed the Absa consultants - I never received my Natis document - I even got a case nr requesting them to send the Natis to Absa Heilbron for me to collect - Not a response. I am unhappy as Vehicle is paid in full - My husband paid the monthly instalments - I cant get my Natis out of Absa.
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Absa's replyOfficial
28 Oct 2021, 10:53Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply28 Oct 2021, 10:53
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,