1 reviews | Active since Feb 2017
Nagging me for R300?????
<p>So 1 March 2017, I deposited R1000 into my credit card.</p> <p> </p> <p>I have been receiving calls from ABSA Credit Card Collections for days on end, but since I am at WORK, I have not been able to answer. I asked them to call me after 5pm, nobody bothers!</p> <p> </p> <p>One day after work, I called them, they're doing a STUPID security check (verifying contact details) and wasting my airtime, while I'm calling from my cell. She could not fathom that verifying contact details is NOT a damn security check and that I will contact YOU if I need to change my contact details!!</p> <p> </p> <p>Told me I have R300 outstanding. After performing and wasting my airtime, I cut the call, as I had told her, I just paid R1000 and will deposit another R1000 at the end of March - WHAT MORE DO YOU WANT???</p> <p> </p> <p>Days after that, I still get ANNOYING SMS's stating that i have this small outstanding amount and they are STILL calling me every day! I called them today telling them, I know what I have paid and I know what is outstanding, WHY am I being called EVERYDAY??? She says she will contact me every day until I pay the R300. I have a job and simply CANNOT answer the phone every time ABSA decides to call me!!! TEN times a day, EVERY DAY!!!</p> <p> </p> <p>SO I BEG YOU, WHAT THE HELL DOES A PAYMENT ARRANGMENT MEAN TO ABSA?????</p> <p> </p> <p>If this will cause a negative reflection on my credit record, believe me, ABSA will not hear the end of it, because your USELESS agents who are *********** and UNABLE to record a payment arrangement, cannot do their jobs!!</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Hi
I have included my ID number in my initial post, is that not enough?
CC number is ***69 3018
I have received a missed call and an sms again today. Not sure if it was you calling, but i was in a meeting.
Thanks
Hi
I have included my ID number in my initial post, is that not enough?
CC number is ***69 3018
I have received a missed call and an sms again today. Not sure if it was you calling, but i was in a meeting.
Thanks
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
