Naedo tracked do hotspotter MS-***5-2

Naedo tracked do hotspotter MS-***5-2 So I have mailed absa more then once regarding this debit that they keep allowing to go off from my account. Mailed them regarding my statements that I am unable to open, mailed them to ask why my bank fees is this high, mailed to close account and nothing. They keep aending a response a consultant will get back to me but nothing. I dont have time everyday to go and stand in the bank to sort out stuff that is not even supose to be on my account in the first place. Why do they offer mail service if you cant use if? I have mailed them again today and asked to close my account for a second time. The service from them is not worth half the fees that you must pay. If I can rate the service I have received from them it will be - because 1 is still better then what I get from them.