1 reviews | Active since Oct 2018
NAEDO Tracked debit order TTMS/PLTNMUNII69641
For the 3rd time i have a so called NAEDO Tracked debit order being used to deduct money from my account R149... I go to my debit orders and there is nothing i can reverse from there. I email absa and they said there is nothing they can do but give me a number to call the 3rd party doing it 1. Does this mean anyone can place a debit order and i cant do anything about it. 2. Since i am already saying i know nothing about this should i be the one to call the 3rd party company begging for a refund and for them to cancel it. 3.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd