NAEDO SERVICE

I have experienced yet another bad service from ABSA but I am reporting this one.

Today at Pinetown (1 Church Ln) Branch, I spent nearly 01H30 on the queue trying to get some help from their helpdesk. It is surprising that out of 5 possible consultants to assist us there was only 2 available to attend to our queries . This is ridiculous and not acceptable at all.

Anyway here is my experience with ABSA BANK:

I had an unauthorized R97 debit order (naedo tracked do dazobase with my ID No as a Ref) and upon following this with the general inquiries, I was ONLY given a number ********** as the name for this company is UNKNOWN to them, and NO solution was given on how to stop this from happening in future.

How can a bank like ABSA allow ********* like these to ***** our hard earned money as easy like this? Why when a NAEDO service is put against my account for the first time, the bank doesn't take further steps to confirm this with the client?

Come on ABSA, you can do much better to prevent such *****. Right now, I don't know what to do in order to stop this from happening as the more I do reversals, the more my credit score becomes dirty for something I don't know!! SOMEBODY PLEASE HELP!