Naedo deductions

<p>I have been a loyal Absa client for years and always had good banking experiences. I even convinced my husband in joining Absa and make use of all the banking options and benefits. </p> <p> </p> <p>Today, however I had a bad experience that questioned my trust in Absa. I went to the branch to query an unauthorised debit order. The debit in question is a naedo debit. I understand the naedo concept and cannot see how it can affect my account as I don't have a single debit order running on it. How then is it possible for a naedo debit to kick in.</p> <p> </p> <p>The only assistance I received from the branch was a name and number to call as they had no control over the issue. This is very disturbing to me as I trust Absa to look after my hard earned money. No one at the branch flagged the transaction as ********** and for the very least sent it for further investigation.</p> <p> </p> <p>I really hope for a favourable response. If not, I will be forced to move all my accounts, with my husband's somewhere else. </p> <p>Financial security means much more to me than brand loyalty.</p> <p> </p> <p> </p>