N1 City Absa has very poor service and awful managerial staff

Went to ABSA N1 city to replace a faulty debit card and was directed to the customer service waiting area . Only 3 assistant were present, and the people wItinv were frustrated with the long wait. I approached the manager, who directed me to another manager as she was too busy on a Team's meeting and was not interested in me and actually seemed angry with me . On approaching the next manager was told that I would have to wait my turn. These managers do not seem to care about customer service are always too busy and appear to be non approachable as if you are interfering. They then also give generic non helpful answers when confronted about it and the one lady Liezel and George Oosthuisen have a don't care attitude of take it or leave it and is unwilling to offer a solution. This really is appalling service.