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KS
Kamaloodien S

1 reviews | Active since Mar 2012

16 Jul 2018, 06:11

MZANSI4U - Unauthorised debit order - ****

An amount of 99.99 with the reference MZANSI4U has been debited from my FNB account. I have not authorised this debit order. I am unable to dispute or reverse this debit order from my FNB portal. Please reverse this asap.

0
Replies (4)
Absa
Absa's reply16 Jul 2018, 13:01
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply16 Jul 2018, 13:35
Official

Dear Customer

Please confirm is Absa debiting you FNB account with the amount in question

Kind regards

KS
Kamaloodien S's update16 Jul 2018, 13:46
Reviewer Update
When i open the transaction in my FNB Account i see the following Transaction Description Code: 7259 Description: Naedo Collection Customer Service Information User Code: 5787 User Name: Absa (South African Payment Exc Contact Number: ********** ********** 0
Absa
Absa's reply17 Jul 2018, 13:28
Official

Dear Customer

Please take this up with FNB meg tape department to put the dispute through to Absa

Regards

Daphne Le Grange