SB
Sharifa B
1 reviews | Active since Oct 2020
26 Oct 2020, 10:08
Mysterious deduction without any transactions
After being with ABSA for over 11years they could not help me with anything ,they have ridiculous bank charges . I noticed that my bank statements I'm receiving has amounts deducted without any transactions, opening and closing balances on statements does not correspond and after contacting them via Facebook I was advised to call them after requesting them to call me its been 4 months and no answers. I will not recommend them to anyone .changing my bank account ASAP!!!
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Absa's replyOfficial
26 Oct 2020, 12:38Dear Sharifa Bazier Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply26 Oct 2020, 12:38
Official
Dear Sharifa Bazier Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Best regards,