WM
William M

1 reviews | Active since Apr 2014

03 May 2021, 15:05

My two Absa Guardian Angels

I recently had a complaint with Absa Case Ref No: C-***3, regarding my Absa AVAF account. Prevesh Bejay was in constant communication with me, and forwarded my complaint to the relevant department for it to be resolved. After constant feedback form Pravesh, I was contacted by Melinda Phaahla, whom resolved my complaint to my utmost satisfaction. I truly believe that these two mentioned persons are God Sent, because of the manner in which they assisted me and handled my complaint. There are not enough words to describe the gratitude that I feel towards theses two individuals. Thank you Melinda and Pravesh you have shown me that there are truly people that can make the world a better place!

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Replies (1)
Absa
Absa's reply03 May 2021, 16:11
Official
Dear William,
It is so pleasing to receive complimentary remarks for staff who rendered exceptional service to you. Thank you so much for taking time to share this wonderful experience with us. We will communicate your appreciation to Pravesh and Melinda. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd