1 reviews | Active since Apr 2016

27 May 2016, 05:56

My Relationship with Absa ENDS here!

<p>My cheque account card hasn't been working in the last 2-3 weeks (withdrawing and swiping). so this whole time i've been surviving with cashsend, i then went into the branch to enquire, they gave me a new card and said my card was old. Later that day I went to purchase some groceries - when i had to swipe there was an error on the new card again "imagine the embarassment, went to the atm still not working i then resored to cashsend again. during this week I went in the branch again, the fixed whatever the problem was and it worked at the branch atm. Now yesterday I went to fill up at the garage and when it was time to swipe, guess what??? my card isn't working, I couldn't do a cashsend also becasue that garage doesnt have an absa atm. Now I was stuck, having money in my account but no access to it. Please give me a reason why I should continue banking with you??????</p>

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Replies (1)
Absa
Absa's reply27 May 2016, 09:47
Official

Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd